Terms and Conditions - Big Bazaar Online Limited
Welcome to BigBazaar.uk! When you engage in the purchase of our showcased goods on our website, it's essential to acquaint yourself with the following Terms and Conditions. Your careful consideration of these Terms before finalizing your order is greatly appreciated. By proceeding with your order and establishing a contractual agreement, please be mindful that you are willingly accepting and adhering to these specified Terms and Conditions.
Operated by Big Bazaar Online Ltd., bigbazaar.uk is your virtual destination. Our presence is officially registered in England and Wales under the company number 13293856, with our registered office located at 67-69 Wokingham Road, Reading, Berkshire, United Kingdom, RG6 1LH.
This collection of Terms serves to illuminate our identity, outline the manner in which we extend our grocery services to you, clarify the potential avenues for mutual modifications or terminations of the contract, elucidate the steps to take in the event of any concerns, and convey other pivotal pieces of information for your consideration.
User Accounts
To use certain features of the Platform, you will need to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.
Privacy and Data Protection
Your use of the Platform is also governed by our Privacy Policy, which can be found on http://bigbazaar.uk/Home/PrivacyPolicy. By using the Platform, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Orders and Transactions
a. Placing Orders: When placing orders through the Platform, you agree to provide accurate and complete information. You acknowledge that the products displayed on the Platform may vary in appearance and availability from the actual products.
b. Pricing and Payments: All prices are listed in the currency specified on the Platform. Payment must be made at the time of placing an order. We accept the payment methods indicated on the Platform.
Delivery and Returns
a. Delivery: We will make reasonable efforts to deliver your order within the specified time frame. Delivery charges, if applicable, will be clearly communicated during the checkout process.
Big Bazaar Online Ltd utilizes DHL's next working day service, offering delivery within 1 working day from the dispatch date. Currently, our delivery services are available exclusively in England and Wales. We regret to inform you that orders placed with delivery addresses outside of this designated area cannot be accommodated. In such instances, the order will regrettably be canceled, and a refund will be promptly issued.
Our delivery scope adheres strictly to DHL regulations and restrictions, permitting deliveries solely to the UK mainland (excluding Northern Ireland*). Additionally, it's important to note that purchases of Rice and Flour are subject to a weight limit of 5kg - 10kg.
Upon confirming your order, you will receive a tracking number via email and SMS from DHL, providing you with convenient updates. Please be aware that due to the current surge in demand, certain parcels may experience delays in transit, a situation unfortunately beyond our control.
Should you require further details regarding this matter, please don't hesitate to contact us via email at info@bigbazaar.uk.
For seamless delivery, it is imperative that accurate delivery addresses are provided during the order placement process. Any inaccuracies may lead to unsuccessful deliveries, potentially resulting in additional charges for redelivery to the corrected address.
*Please bear in mind that the high demand might lead to potential delays in parcel delivery by the courier company, a circumstance that regrettably lies outside of our realm of influence. If you seek additional clarification on this matter, kindly reach out to us at info@bigbazaar.uk.
b. Returns: Our Return and Refund policy is outlined in detail on our website bigbazaar.uk/Home/ReturnRefundCancellationPolicy.
Intellectual Property
Ownership rights, title, and intellectual property pertaining to the content, whether originating from us or any other content provider, shall exclusively remain the property of either us or the respective content provider. Vigorous safeguarding of these rights shall be upheld across all jurisdictions.
In adherence to the above, you are expressly prohibited from engaging in activities such as copying, modifying, publishing, transmitting, transferring, selling, reproducing, creating derivative works from, distributing, performing, or displaying any content, whether in entirety or in part. Permission to undertake such actions is exclusively granted in accordance with the terms outlined within this agreement.
However, limited permissions are granted for the personal use of downloading or copying content, provided that all copyright and related notices contained within the content are duly retained. It is important to note that significant portions of content may not be electronically stored as part of this allowance.
Limitation of Liability
To the extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Changes to Terms
The Company reserves the right to modify or revise these Terms at any time. Any changes will be effective upon posting on the Platform. Your continued use of the Platform after such changes indicates your acceptance of the modified Terms.
By using the Platform, you agree to these Terms and acknowledge that you have read and understood them. If you do not agree to these Terms, please do not use the Platform.
Last updated: 01/08/2024
For any inquiries or concerns about these Terms and Conditions, please contact us at info@bigbazaar.uk.