To place an order, you can either log in to your account or proceed as a guest. Add the desired products to your basket, then click on the basket icon. Complete the required details, including your shipping address and payment information. Confirm your order to initiate delivery.

To change your address, log in to your account and select the "Addresses" option from the menu. Here, you can edit your shipping and billing addresses. Alternatively, you can update your address during the checkout process by adding a new delivery and/or billing address.

Yes, you may be eligible for a refund if your purchase is damaged, defective, or missing items. Please review our refund policy for more detailed information on eligibility and the refund process.

You must request a refund within 24 hours after the delivery of your order. Refund requests made after this period may not be considered. It's important to initiate your request within this timeframe to ensure it can be reviewed and processed.

Our standard delivery cost is ______ per box. The final delivery cost is calculated during the checkout process based on the number of boxes required for your order.

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Our delivery schedule is as follows:

• Order by Monday 5 pm: Delivery on Tuesday
• Order by Tuesday 5 pm: Delivery on Wednesday
• Order by Wednesday 5 pm: Delivery on Thursday
• Order by Thursday 5 pm: Delivery on Friday
• Order by Friday 5 pm: Delivery on Monday

Please note that we do not deliver on Saturdays and Sundays.

After placing your order, you will receive a confirmation email. Once your order is shipped, a follow-up email will provide courier details and comprehensive tracking information.