Refund Policy:

Big Bazaar Ltd. strives to provide our customers with the highest quality products and exceptional service. We understand that there may be situations where you may need to request a refund for your purchase. Please review our refund policy below:


Eligibility for Refunds:

– You may be eligible for a refund if you have received a damaged or defective product.

– Refunds may also be issued in cases of missing items from your order.

Refund Request Time Frame:

– To request a refund, you must notify us within 48 hours after delivery.

– Requests made after this period may not be considered for a refund.

Refund Process:

– To initiate a refund, please contact our customer support team at bigbazaarreading@gmail.com.

– Provide your order number, a clear description, and any supporting evidence (e.g., photographs of the damaged product or incorrect item received).

– Our customer support team will review your request and respond within 2 business days.

Refund Approval: If your refund request is approved, we will process the refund back to your original payment method.

– Refunds may take 7-14 business days to reflect in your account, depending on your bank or payment processor.

Rejection of Refund Requests:

– Refund requests may be rejected if the product is not eligible for a refund as per the policy stated above. In such cases, we will inform you prior.

– Refunds will not be processed if the product has been consumed or if the packaging has been tampered with.

– Refund requests made after the specified timeframe will not be considered.